The Crazy Rants of Samantha BurnsPhone Fiasco
I am nearly at my wit's end with being put on hold by corporations of all types. I was relatively used to it until the other day when I phoned an order in for pizza - or at least tried to - and heard a voice recording stating that they had a high volume of calls and to please stay on the line or I'll lose my place.
So, being the tolerant, but starving, person that I was, I held... and held... and held. For 10 minutes, I gave them a chance only because I was ordering for others who were looking forward to that type of pizza. If it were just me, I'd have hung up and never called back again.
All I have to say is that the 310 ---- operator was lucky that I don't have narcolepsy because I would have been... zzzzzzz... snoring on the other end of the line.
Please hold... oh ya, please hold this [inappropriate gesture]!
Lost my business? You better believe they did.
Comments
I ordered pizza just last night from Pizza Hut- I don't know if they have those in Canada or not, but here they have online ordering. I haven't ordered a pizza by telephone since I found that out. You should call them up and suggest it Samantha, but then you'd probably never get through ;)
Posted by: Diane | August 11, 2005 10:32 AM
E'gad. Sounds like you have the same pizza place I do. I finally went down and watched them take orders. They answer the phone and say "please hold" and then walk away and talk about their boyfriends for 15 minutes.
Oh, but the pizza is sooooooo good.
PS: I blog rolled ya.
Posted by: Kevin | August 11, 2005 12:41 PM