The Crazy Rants of Samantha Burns

Sam,

I won't be able to post that 'one' article til later today so feel free to post it...

ROFLAO!

Awsome! When I was doing Tech support, I actually had calls like that.

There was this lady who had a laptop and had a NIC Cable directly connected for her internet connection.
She called in because when she went outside on the patio, she would not be able to surf the internet, and wondered why she would always get disconnected when she took her laptop from the desk.

After doing the regular troubleshooting and trying to help figure this out. When asked what she actually did when she went to the porch, she said she unplugged the NIC Cable because it would not reach out there and that's when she lost her connection.

Turns out, she though that just by unplugging the NIC Cable, made the laptop have a wire-less connection. LOL!

I know what you're saying, MacBros; I used to work tech support myself for a while.
There were some of those people that made me wonder how the hell they could work a TV remote without help.

That is awesome.

The clip reminds me of trying to assist my wonderful 71 year old mother with her PC.

Cheers.

Oh, yeah that's a great one. And there really are people who are that clueless... reminds me of a girl in highschool who asked if there were helicopters in the civil war.

I DO work in very high tech support and repair and I experience this sort of thing 8 hours a day, 6 days a week. The worst is the self-inflicted screw ups, people that don't understand what out of warranty or what not covered by warranty means. Working with the public means meeting horrible people.
The flip side is meeting and helping wonderful people and opening new worlds of understanding, learning and exploring for them, enriching their lives.